Moderator

Summary

Moderators are individual contributors who help video game companies build trusting relationships with their players and customers. They do this via a mixture of great communication, application of client rules, root cause analysis, reasoning, and a commitment to fairness in judgment. Our teams are trusted to do the right thing, so we must constantly refine and calibrate our understanding of how to correctly translate our clients' values in our moderation actions. This requires that all of us be critical thinkers, owning each interaction until there is a clear point of resolution. We are an essential part of creating great player experiences by protecting the social fabric of the games and platforms we support.

Core Responsibilities

These are the tasks we expect will occupy 80-90 percent of your time on a regular basis:

• Learning, staying aligned with, and contributing to the value systems of our clients for moderation purposes
• Proces...