Job Description

Job Responsibilities:

  • Inspect, troubleshoot, and repair mobile phones according to company standards
  • Record and update repair orders accurately in the system
  • Communicate clearly with customers and provide friendly, professional service
  • Keep the service center clean and organized following 6S standards
  • Attend technical training and team meetings to improve skills
  • Complete other after-sales tasks assigned by the supervisor

Qualifications:

  • Diploma or Bachelor's degree in Electronics, IT, Telecommunications, or related fields (preferred)
  • Basic knowledge of smartphone hardware and software
  • Able to use office applications and service systems
  • Good communication skills and strong customer service attitude
  • Experience in mobile phone or electronics repair is a plus (fresh graduates welcome)

LOCATION: SM LUCENA (VIVO)

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