Job Description
You have a challenging mission for:
Packet Core Network is a part of Mobile Network Architecture responsible for providing data services to mobile users/devices. The most popular data service is Access to Internet. Packet Core Network Engineer is responsible for design, planning, deployment, maintenance, troubleshooting, and optimization of Packet Core Network.
What you will do:
- Analyze, troubleshoot and resolve/escalate problems concerning customer complains as part of 2nd and 3rd level support process.
- Co-ordinate with Vendors the proper handling of Trouble reports within SLAs, for any issue/problem occurs.
- Create and maintain documentation for day2day operation and maintenance as well as Project related activities.
- Implement changes /upgrades through change management process in all EPC elements, ensuring minimal risks regarding the service to the end-customer.
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