Mobile Care Lead

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. We’re part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

You will work onsite from Bogotá, Colombia. The Mobile Care Lead will report to the Senior Team Manager, Mobile Care.

Fan Care exists to make EA known for taking care of our fans by helping them get the most fun from their games with onboarding and tutorial content, helping them recover from breaks in their experiences, and ensuring clean, safe, and positive environments for our communities of fans to engage.

Responsibilities

• Be the primary point of contact between Mobile studios and Fan Care when no other contact exists. Develop relationships with Studio teams – seek out the right people for the right engagemen...