Mobile Billing Analyst

Mobile Billing Specialist

Birmingham (2 days per week in office with flexibility)
Full-time | Permanent

(Internal Job Level Reference : Senior Associate)

About the Role

We’re looking for a highly organised and detail-driven Mobile Billing Specialist to join our growing team. This role sits at the heart of the mobile operation, co-managing day-to-day billing activities across internal and external systems.

Working in a fast-paced environment, you’ll collaborate closely with account managers, provisioning teams, suppliers, and wider billing teams to ensure billing accuracy, efficiency, and continuous improvement. This is a fantastic opportunity to build deep expertise across billing systems, supplier management, and cross-functional operations.

Key Responsibilities

• Manage and respond to queries within the billing mailbox, ensuring timely and profess...