Job Description
Responsible for working cases in Sales Force that come from sales or CSM teams to manage MLS compliance steps and obtain the data access needed for products sold to client. Responsible for working other cases outside of Sales Force for newly purchased companies new to Lone Wolf product line as assigned. Responsible for helping MLS Services team with Monthly, Quarterly, and Annual Reports to MLS's that require such reporting. Responsible for helping MLS Services team maintain documentation and MLS Accounts in Sales Force including updating contacts when they change, updating entitlements, and managing agreements. Work with Shared Services on existing MLS specific issues will reach out to MLS either via email or phone for answers to any related MLS feed issues (i.e. new credentials, bad existing credentials, new fields, missing fields in new feed, loss of fields, connectivity issues, new documentation requirements, etc.). Works ...
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