MIS Executive (Data Operations)

We are looking for a detail-oriented and proactive MIS Operations

Executive to join our growing operations team. This role is ideal for someone who

enjoys managing processes, working with data, and coordinating with multiple

stakeholders to keep daily operations running smoothly.

Key Responsibilities

• Efficiently manage and support day-to-day operations with timely execution
• Coordinate with internal and external stakeholders to ensure smooth workflows
• Conduct call audits to ensure service quality and adherence to SOPs
• Maintain accurate audit records and provide actionable feedback for continuous
  
  

improvement

• Identify operational issues and contribute to problem-solving and process
  
  

improvements

• Manage and update databases using advanced Excel tools
• Prepare, analyze, and publish operational reports with high dat...