Job Description

Job Description

Who are we:
Fulcrum Digital is an agile and next-generation digital accelerating companyproviding digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing. 

Responsibilities:

  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  • Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system...

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