Job Description
Key Responsibilities:
* Provide L2/L3 production support for enterprise applications and integrations
* Install, configure, patch, and maintain middleware platforms and web servers
* Monitor application performance, server health, and messaging components
* Troubleshoot complex application and middleware issues and perform root cause analysis
* Deploy applications in clustered and multi-environment setups
* Support application integrations and document generation processes
* Ensure adherence to security standards and best practices
* Coordinate with development teams and external vendors for issue resolution
* Manage escalations and maintain SLA commitments
* Automate routine operational tasks and deployments where possible
Must-Have Skills:
* Experience suppor...
* Provide L2/L3 production support for enterprise applications and integrations
* Install, configure, patch, and maintain middleware platforms and web servers
* Monitor application performance, server health, and messaging components
* Troubleshoot complex application and middleware issues and perform root cause analysis
* Deploy applications in clustered and multi-environment setups
* Support application integrations and document generation processes
* Ensure adherence to security standards and best practices
* Coordinate with development teams and external vendors for issue resolution
* Manage escalations and maintain SLA commitments
* Automate routine operational tasks and deployments where possible
Must-Have Skills:
* Experience suppor...
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