Job Description

Job Description

  • Solving Exchange backend related incidents, documenting and analyzing system outages
  • Incident Management, Problem Management, Change Management
  • Handling, resolving error events and incoming requests
  • Troubleshooting, and performing root cause analysis
  • Updating knowledge database and Kanban board entries
  • Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues
  • Understanding PowerShell, experienced scripting knowledge
  • Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades)
  • Basic understanding of agile tools

    • Qualifications

  • 3-5 years of professional experience for Microsoft Exchange operation
  • Exchange -SE, Exchange Online, Teams, Exchange hybrid, PowerShell scripting, Windows Server
  • Backend application operation tasks on ITIL base
  • Team player and self-...

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