Microsoft Dynamics Solution Architect D365 Customer Engagement

Position description

Job title

Microsoft Dynamics Solution Architect D365 Customer Engagement

Function

Advisory - Manager

Roles & Responsibilities

You will be involved in determining the architecture for large CRM enabled business transformations. As the solution architect you have the responsibility to work together with the customer to determine the most suitable architecture and roadmap towards the future state. Business transformations can take multiple years and include besides an actual CRM implementation also Strategy, Target Operation Model, process optimization, change management. You will have a key role in connecting all the functional domains of D365 CE (such as Sales, Marketing, Customer Service, Field Service, Project Service and Power Platform) towards a concrete solution based on the Microsoft technology stack in general, Dynamics 365 particular and the overall ...