Job Description

Job Title:

Service Trainer

Function:

Service Operations – MC

Reports to:

Service Operations Head

Office/Location:

Pune

JOB PURPOSE

  • Scale up NPS across Dealerships
  • Develop a framework to assess region/Dealer performance on NPS
  • Partner with Dealerships to drive NPS
  • Compile reports and design Dashboards
  • Ensure sustenance for NPS
  • Simplify & Digitize Service processes at Dealerships
  • Train Dealer staff on NPS & soft skills
  • Link NPS with Business KPIs at Dealerships to assess performance

    • INTERACTION WITH STAKEHOLDERS

    Internal

    External

    Direct

  • Field Service team
  • Service Support team
  • Spares team
  • Plant team
  • R&D team
  • Dealerships
  • Vendors
  • Mechanics

    • JOB REQUIREMENTS:

    Educational Qualifications

    Essential: Any...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Bajaj Auto Ltd today.

    Submit Application