Job Description

**In This Role, Your Responsibilities Will Be:**

**Team Leadership & Supervision**

+ Lead, coach, and develop hardware service material handle.
+ Assign jobs, manage workload, and monitor productivity and turnaround time (TAT).
+ Conduct on-the-job training and technical skill development.
+ Perform performance evaluations and support competency improvement plans.

**Technical & Service Operations**

+ Supervise daily hardware service activities including receiving, shipping, inventory and testing of test & measurement equipment.
+ Ensure all service work complies with company procedures, manufacturer specifications, and quality standards.
+ Manage quality and technical escalations with hardware service.
+ Ensure proper handling, storage, and usage of tools, test equipment, and spare parts.
+ Continue improvement (CI) leader and constantly improves hardware service /or quality activities

**Quality, Safety & Compliance**

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