Job Description

In This Role, Your Responsibilities Will Be:

Team Leadership & Supervision

  • Lead, coach, and develop hardware service material handle.

  • Assign jobs, manage workload, and monitor productivity and turnaround time (TAT).

  • Conduct on-the-job training and technical skill development.

  • Perform performance evaluations and support competency improvement plans.

  • Technical & Service Operations

  • Supervise daily hardware service activities including receiving, shipping, inventory and testing of test & measurement equipment.

  • Ensure all service work complies with company procedures, manufacturer specifications, and quality standards.

  • Manage quality and technical escalations with hardware service.

  • Ensure proper handling, storage, and usage of tools, test equipment, and spare parts.

  • Continue improvement (CI) leader and constantly improves hardware...
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