Merchant Trainer & Technical support

Eligibility Criteria:

● Candidates should be comfortable in fieldwork.

● Good written and verbal communication.

● Customer-service focus.

● Work Experience in help desk support, tech support, non-tech support, and software support

would be required.

● Must have a 2-wheeler and a laptop

● Must be well-versed in the Local Language

Roles and Responsibilities:

● Can visit our Restaurant Partners in the Field

● Provide service and customer support during field visits

● Install our POS software in their System / Device

● Give training about our product to our client

● Diagnose errors or technical problems and determine proper solutions to resolve their

queries

● Build positive relationships with customers

● Research and identify solutions to software and hardware issues

● Diagnose and troubleshoot technical issues, including account setup and net...