Job Description

Job Title: Member Service Representative
Pay type: Hourly
Pay Rate: $10/HR

Team Values
  • People: we genuinely care about our team + members
  • Fun: we enjoy the work
  • Honesty: we lead with integrity
  • Accountability: we own the outcome
  • Drive: we take initiative
Essential Duties & Responsibilities
  • Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.
  • Anticipate member’s/guest’s need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries.
  • Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience.
  • Perform prospective member calls and tour...

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