Member Services Representative - Full Time

Member Services Representative - Full Time

Job Category: Retail

Requisition Number: MEMBE

Type: Full-time; Employment: On-site

Locations

Showing 1 location

Responsibilities

Member Experience

• Provide a superior Member experience through the identification and promotion of products and services and where appropriate, and provide qualified referrals based on identified needs
• Demonstrate perseverance in difficult situations by showcasing understanding to Members’ perspectives, and creating action plans to resolve their concerns if they arise
• Ensure proper due diligence by posting all transactions accurately and timely
• Maintain discretion and confidentiality to respect Members’ privacy
• Participate in branch activities in support of expanding the Member relationship and growing our Digital Ambassador Program

Employee Experience

• Act as an eng...