Job Description

We are looking for a full time professional and customer-focused Member Services Administrator to join our team at our Head Office in Bedford, MK44 3JZ.As a key member of the Member Services team, you will be responsible for delivering exceptional customer service across multiple communication channels, maintaining accurate and compliant member records, and supporting membership growth through outbound contact with prospective members.This is an exciting opportunity for someone who enjoys helping customers, solving problems, and working in a fast-paced environment where no two days are the same.The salary for this position is £27,976 per annum.Key ResponsibilitiesProcess and register new memberships accurately through email, live chat, and telephone.Deliver excellent customer service by responding to member enquiries professionally and efficiently.Contact partially registered members to encourage completion of membership applications.Accept membership payments over the telephone in lin...

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