Job Description

Responsibilities:


  • Providing a high level of member service that exceeds expectations in all service aspects with prompt friendly greetings, directing, activity bookings, program registration, security and administrative duties as needed

  • Ensuring timely and effective two-way communication (verbal, written) between members, staff and Supervisor

  • Ensuring members are adhering to rules and regulations, including guest sign-in procedures

  • Problem solving member access issues and providing membership cards/fobs as needed

  • Processing and recording member payments as required

  • Completing introduction letters for members visiting affiliated clubs and verifying members are in good standing

  • Being fully comfortable with phone systems including transferring, placing calls on hold, emergency response and assisting with long-distance phone calls

    • Qualifications:

  • Previous experience in...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to The Glencoe Club today.

    Submit Application