Job Description
Join Servus Credit Union as a Member Experience Advisor in Olds, providing vital member support and transaction processing. This part-time role ensures excellent service and member engagement.
As a permanent part-time advisor, you’ll work at least 20 hours weekly while undergoing on-site training at the Sundre branch. Your responsibilities will involve processing diverse transactions, promoting credit union products, and responding to member inquiries. Strong organizational and communication skills will contribute to a successful member experience.
Key Responsibilities:
• Build trust and ensure responsive member service
• Process deposits, withdrawals, and account updates
• Generate sales referrals for Servus products
• Conduct internal audits and manage branch security
• Educate members on digital and self-serve channels
Requirements:
• 1 year of experience in a customer service role
• Grade 12 diploma or equivalent education
• Strong attention to deta...
As a permanent part-time advisor, you’ll work at least 20 hours weekly while undergoing on-site training at the Sundre branch. Your responsibilities will involve processing diverse transactions, promoting credit union products, and responding to member inquiries. Strong organizational and communication skills will contribute to a successful member experience.
Key Responsibilities:
• Build trust and ensure responsive member service
• Process deposits, withdrawals, and account updates
• Generate sales referrals for Servus products
• Conduct internal audits and manage branch security
• Educate members on digital and self-serve channels
Requirements:
• 1 year of experience in a customer service role
• Grade 12 diploma or equivalent education
• Strong attention to deta...
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