MedTech Technical Support Representative – East

Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system.

The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week.

This opening has potential to grow into supporting the dispensing system’s field service demand by traveling to customer sites as needed.

Responsibilities:

· Install software patch remotely and verify proper functionality post upgrade

· Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies

· Provides quality technical customer service in a professional, responsive, empathetic, reliable, pa...