Job Description
We’re looking for a reliable, patient-focused Virtual Assistant with medical or dental experience to support our front-office operations. This role is ideal for someone confident on the phone, detail-oriented, and comfortable working with medical/dental systems and CRMs.
Schedule
Monday–Friday | 8:00 AM – 5:00 PM (CT)
Full-Time | Remote
Main Responsibilities
- Handle inbound phone calls and perform patient triage
- Schedule, reschedule, and confirm patient appointments
- Verify patient eligibility and basic information
- Enter and update real-time notes during calls
- Maintain accurate records in CRMs and medical/dental software
- Manually transfer and reconcile data between systems when needed
Must‑Have Qualifications
- Prior medical or dental VA experience
- Strong phone presence with excellent customer service skills
- Tech‑savvy and comfortable...
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