Medical Support Assistant (Advanced)

Summary The incumbent serves as an Advanced Medical Support Assistant in Care in the Community Service located within the Sepulveda VA Medical Center. This position serves as a Consult Coordinator for Care in the Community (CITC). The AMSA works collaboratively with other members of expanded health care teams including Non VA robust interdisciplinary approach to care. Responsibilities Duties include but are not limited to: Works collaboratively in an interdisciplinary coordinated care delivery model (i.e. PACT, Specialty Clinics, C& P, CITC Care) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for all Community Care. Participates in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs. Manages electronic wait list to verify and validate accuracy and resol...