Medical Support Assistant (Advanced)

Summary The Advanced Level Medical Support Assistant (MSA) collaborates with other members of the healthcare team in the clinic to provide a robust interdisciplinary approach to care. Important interfaces and collaborations also occur with larger health care system providers including VA and non-VA specialists, hospitals, diagnostic and treating facilities, and community-based programs. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. Responsibilities The Medical works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used such as oncology, eye, SCI, Military Sexual Trauma, etc.). Major duties include, but are not limited to: Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), Ensures that the cli...