Medical Support Assistant (Advanced)

Summary These positions support scheduling for Primary Care, Social Work, Anti-Coag and Nutrition/MOVE for Primary Care and its Ancillary Support clinics under Clinical Access Management Service at the Ann Arbor VA Medical Center in Ann Arbor, Michgian. Responsibilities Major duties of this position include, but are not limited to: Provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Provide specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommend changes to existing clinic procedures based on current administrative guidelines. Utilize numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinate with the patient care team to review clinic appointment availa...