Job Description

Position: Receptionist
Clinic Name and Location: Active Physio Works Sturgeon, Sturgeon Medical Centre, 625 St. Albert Trail, St. Albert, AB, T8N 3L3
Status: Permanent Full-Time Employee

The Receptionistis responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Primary Responsibilities 

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake o...

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