Medical Receptionist

Petroc Group Practice is looking for an enthusiastic, motivated and flexible candidate to join our team.

The role of Medical Receptionist is highly demanding; we are looking for someone who is confident, great at multi-tasking and can communicate effectively in a busy environment.

The successful candidate will need to provide a high level of Administrative Duties/Customer Service to our patients.

Main duties of the job

You will manage general administrative and reception tasks within the Practice, following established processes, policies, and procedures to deliver a high quality service. You will handle patient enquiries efficiently and courteously.

Your core responsibilities will include;

• Managing telephone, face to face, and electronic enquiries.
• Scheduling and amending patient appointments and home visits.
• Communicating information from the clinical team to patients.
• Supporting patients in a...