Medical Receptionist / Administrator

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits, including an extra day of leave over the Christmas period, regular 1-1's and staff meetings, free parking, NHS pension, and uniform tops are provided. We also recognise the value of a healthy work‑life balance – so we always try to be flexible, helping you fit your working life around your home life.

Main duties of the job

• Answer the telephone promptly and deal with enquiries in a helpful and courteous manner, maintaining confidentiality at all times.
• Cover the front reception desk and deal with patients face‑to‑face.
• Book, cancel, and amend patient appointments using EMIS.
• Have an overview of the demands and workflow of the practice during the working day.
• Maintain a good rapport with internal and external staff.
• Keep the waiting area / reception front desk tidy and ensure forms and patient information a...