Job Description
JOB DESCRIPTION:
A Medical Concierge Supervisor leads a frontline team in delivering personalized, seamless healthcare experiences. They oversee patient relations, appointment scheduling, and HMO coordination while managing staff performance, handling VIP or complex cases, and ensuring service excellence across hospital or clinic departments
QUALIFICATIONS:
Bachelor of Science in Nursing (BSN), Healthcare Administration, or related medical sciences
Minimum of 1 to 3 years in a leadership, managerial, or supervisory capacity
3 to 5 years of accumulated experience in a hospital setting, Health Maintenance Organization (HMO), or medical case management
Familiarity with hospital information systems (HIS), HMO processing (Letter of Authorization/LOA preparation), and medical terminology.
WORK LOCATION: ORTIGAS, PASIG
A Medical Concierge Supervisor leads a frontline team in delivering personalized, seamless healthcare experiences. They oversee patient relations, appointment scheduling, and HMO coordination while managing staff performance, handling VIP or complex cases, and ensuring service excellence across hospital or clinic departments
QUALIFICATIONS:
Bachelor of Science in Nursing (BSN), Healthcare Administration, or related medical sciences
Minimum of 1 to 3 years in a leadership, managerial, or supervisory capacity
3 to 5 years of accumulated experience in a hospital setting, Health Maintenance Organization (HMO), or medical case management
Familiarity with hospital information systems (HIS), HMO processing (Letter of Authorization/LOA preparation), and medical terminology.
WORK LOCATION: ORTIGAS, PASIG
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