Job Description

Job Title: Medical Administrative Assistant
Responsibilities

+ Assist patients with check-in and check-out procedures, including completing all required forms and verifying that documentation is accurate and complete.

+ Utilize ModMed as the primary electronic medical record (EMR) system to maintain, update, and retrieve patient records.

+ Maintain and update patient medical histories and records with a high level of accuracy and confidentiality.

+ Handle incoming calls from patients, route calls to the appropriate personnel, and respond to patient inquiries in a professional and timely manner.

+ Manage a high volume of daily calls, typically handling approximately 70–100 patient calls per day as part of the department team.

+ Verify patient insurance coverage prior to visits and procedures to support accurate billing and a smooth patient experience.

+ Process insurance claims, create invoices, and manage patient billing...

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