Job Description

Purpose Statement:   In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.

Key Job Accountabilities:

  • Customer demand receipt and order acknowledgment.
  • Creation of what-if scenarios to simulate demand change impact.
  • Create and maintain a feasible Master Production Schedule, and liaise with Production Planning to execute a plan which results in product shipping on-time.
  • Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
  • Able to resolve challenges through detailed instruction, policy and procedures.

Education/Experience Qualifications:

  • Requires a Bachelor's degree. Typi...

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