Job Description

  • Bachelor's degree in Business, Communications, or a related field (preferred).
  • 3+ years of experience in a call center environment, with a minimum of 2 years in a coaching or supervisory role.
  • Strong understanding of call center operations and performance metrics.
  • Excellent coaching, communication, and interpersonal skills.
  • Ability to motivate and inspire teams to achieve performance goals.
  • Proficient in call center software and CRM tools.

Job Types: Full-time, Permanent

Benefits:

  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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