Marketplace Operations Specialist

Remote, United States – CST Time Zone Preferred 

Marketplace Operations Specialist

Sonova Consumer Hearing USA is seeking a Marketplace Operations Specialist to support the operational execution and day-to-day administration of the Americas ecommerce and marketplace business, with a primary focus on Amazon Seller Central and related marketplace platforms. This role serves as a key operational partner to the Head of eCommerce and Amazon Key Account Manager, helping ensure strong marketplace health, catalog quality, pricing governance, issue resolution, and operational excellence across a rapidly evolving hybrid 1P / 3P business model.

Responsibilities:

• Support day-to-day operational administration within Amazon Seller Central and related marketplace platforms
• Manage and resolve operational cases, support tickets, platform escalations, catalog issues, inventory discrepancies, listing suppressions, account health concerns, re...