Marketing & Customer Engagement Manager

Are you a strategic marketing leader with a passion for delivering exceptional customer experiences?

Do you thrive in driving brand growth across multiple channels and client segments? We are seeking an innovative Marketing & Customer Engagement Manager to lead our marketing strategy and champion our client experience across farm, companion animal and equine services.

About the Role

Reporting to the COO, you will be responsible for developing and executing a data-driven marketing strategy that positions our practice as a trusted veterinary provider.

You’ll use customer insights, segmentation, and behavioural data to shape targeted campaigns, strengthen loyalty, and optimise marketing performance across all channels. As the champion of the end-to-end customer journey, you’ll identify opportunities to improve engagement and retention, using analytics to guide decision-making and measure impact.

Working closely with the Communications Manager, ...