Job Description

Role & Responsibilities as City Expert

  • Communicating with internal stakeholder teams and external companies to achieve project goals.
  • Create city level transit data modeling policies based on the market needs and local regulations.
  • Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product.
  • Leverage local familiarity with regional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issues.
  • Validate quality of new and updated data in the data management platform.
  • Make necessary edits for all transit data types.
  • Field escalations of complex or edge-case data issues from internal teams and resolve appropriately including creating bugs for external teams.
  • Assist Program Managers to communicate with the partner/provider about required data fix...
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