Manufacturing Engineer (Technical Support Engineer)

Location: Leesburg, VA

Work Location:

20491 Goose Landing Lane

Leesburg, VA 20175

USA

About the Role

We are seeking a Manufacturing Engineer (Technical Support Engineer) to support Google s Cloud Infrastructure Hardware Quality team onsite at the Leesburg Data Center. This role focuses on reducing hardware damage, improving reliability, and supporting data-driven issue resolution within a live data center environment.

Key Responsibilities

Manage and triage a ticket queue of hardware quality issues from data center teams

Perform first-level root cause analysis (RCA) on server and infrastructure hardware issues

Gather and analyze fleet/manufacturing data to identify trends and recurring defects

Create and escalate bugs to partner engineering/manufacturing teams

Develop actionable insights to improve reliabilit...