Job Description
Job Description:
+ Answer 50-80 calls per day from customers inquiring about company products, shipping/order status, product questions, etc.
+ Communicate with customers via email, and internal company portal
+ Accurately document all customer interactions via CRM system
+ Review and process customer inquiries and customer returns
+ Process and respond to customer questions for deductions on returns, requirements, and other needs (repack fees, restock fees, held invoices, policy adjustments, and various other discrepancies)
+ Answer questions regarding returns policies, procedures, and research extenuating circumstances as necessary
Start: 7/13
Pay: $18.00/Hr - $25.00/Hr
Schedule: 8:00am - 5:00pm Monday - Friday
Location: Dayton, MN
Duration: 6 Month Contract
Qualifications
+ 1+ years of high volume call center experience (need to have high volume like this job requires)
+ High School Diplo...
+ Answer 50-80 calls per day from customers inquiring about company products, shipping/order status, product questions, etc.
+ Communicate with customers via email, and internal company portal
+ Accurately document all customer interactions via CRM system
+ Review and process customer inquiries and customer returns
+ Process and respond to customer questions for deductions on returns, requirements, and other needs (repack fees, restock fees, held invoices, policy adjustments, and various other discrepancies)
+ Answer questions regarding returns policies, procedures, and research extenuating circumstances as necessary
Start: 7/13
Pay: $18.00/Hr - $25.00/Hr
Schedule: 8:00am - 5:00pm Monday - Friday
Location: Dayton, MN
Duration: 6 Month Contract
Qualifications
+ 1+ years of high volume call center experience (need to have high volume like this job requires)
+ High School Diplo...
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