Job Description
About the Role
Client is looking for a Manual QA Tester with strong experience in Intelligent Voice Assistants (IVA) and Interactive Voice Response (IVR) systems. This role focuses on validating voice-driven conversational experiences, with an emphasis on Spanish-language accuracy, call flows, and system integrations. The ideal candidate has hands-on experience working alongside existing automation frameworks (not necessarily building them from scratch) and collaborating closely with automation engineers and developers.
Key Responsibilities
Perform manual testing of IVA/IVR applications across telephony and voice platforms
Validate Spanish-language conversations , including prompts, intents, utterances, and error handling
Test end-to-end call flows , DTMF, speech recognition (ASR), and NLU behavior
Execute test cases for functional, regression, smoke, and UAT testing
Work with and execute test suites from automation frameworks developed by other team ...
Client is looking for a Manual QA Tester with strong experience in Intelligent Voice Assistants (IVA) and Interactive Voice Response (IVR) systems. This role focuses on validating voice-driven conversational experiences, with an emphasis on Spanish-language accuracy, call flows, and system integrations. The ideal candidate has hands-on experience working alongside existing automation frameworks (not necessarily building them from scratch) and collaborating closely with automation engineers and developers.
Key Responsibilities
Perform manual testing of IVA/IVR applications across telephony and voice platforms
Validate Spanish-language conversations , including prompts, intents, utterances, and error handling
Test end-to-end call flows , DTMF, speech recognition (ASR), and NLU behavior
Execute test cases for functional, regression, smoke, and UAT testing
Work with and execute test suites from automation frameworks developed by other team ...
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