Mandarin Speaker - Operation Assistant

We are seeking a highly organized and proactive Mandarin Operation Assistant to provide back-office support for daily operational activities. The ideal candidate must be proficient in Mandarin (speaking, reading, and writing), have prior Customer Service Representative (CSR) experience, and be willing to work on a shifting schedule. This role requires excellent communication, coordination, and administrative skills to ensure smooth operational processes.

Responsibilities

• Provide back-office and administrative support to the Operations team
• Monitor and maintain operational records, reports, and databases
• Coordinate with different departments regarding operational concerns and updates
• Assist in monitoring employee schedules, attendance, and operational compliance
• Prepare and submit daily, weekly, and monthly operational reports
• Handle documentation, filing, and data entry tasks accurately
• Respond to...