Job Description
Mandarin & Cantonese Customer Support Specialist | Kuala Lumpur, Malaysia
Location: Kuala Lumpur, Malaysia (On-site)
Languages: Mandarin, Cantonese & English
We are currently hiring Customer Support Specialists to join an international team in Kuala Lumpur, Malaysia. This role focuses on supporting customers with reservation-related inquiries while delivering an exceptional customer experience across multiple communication channels.
This is an excellent opportunity to work in a dynamic and multicultural environment with attractive benefits and career development opportunities.
What You Will Do
- Provide customer support via phone, email, and other communication channels
- Assist customers with reservation inquiries, modifications, and cancellations
- Coordinate with customers and service providers to resolve requests and complaints
- Maintain accurate customer ...
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