Job Description

Everyday Banking Advisor (English/Mandarin OR English/Cantonese)

Our client a Big 5 Bank is actively looking to hire Everyday Banking Advisors to join their teams in Mississauga, ON.

The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis.

Duties

  • Receive 40-60 inbound calls per shift
  • Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.
  • Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs
  • Cultivate and maintain relationships with partners to work as one team
  • Manage risks by adhering to compliance routines, processes, and c...

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