Manager, Technical Support

Role Summary

Oversee all aspects of ORAN deployments, ensuring successful project execution and adherence to timelines. Develop and deliver comprehensive solutions for technical feasibility studies, accounting for successful ATP completion. Collaborate closely with customers to address and resolve queries raised during ATP. Provide strategic guidance to the Drive Testing team, ensuring alignment with project objectives and optimization efforts. Conduct in-depth analysis of post-launch KPls to identify areas for improvement. Implement necessary optimization strategies to enhance network performance. Prepare and deliver monthly reports to the executive team, highlighting critical technical challenges and proposed resolutions. Collaborate with R&D, ST, and other teams to drive timely issue resolution. Provide day-to-day leadership and guidance to the engineering team. Foster a collaborative and high-performing work environment while ...