Job Description

The Manager, Technical Services is accountable for Technical Services strategy, prioritization, budget, and enterprise outcomes. This role leads and develops the team and partners with IT Development, IT Security, Support, and business units to set direction for current and future needs. The Manager, Technical Services provides oversight, sets direction, approves priorities, and remains accountable for performance, risk, and results across the portfolio, including network, server, virtualization, physical infrastructure, and desktop support.

Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Key Responsibilities

  • Lead and develop the Technical Services team through clear direction, coaching, and performance management (recruiting, onboarding, conflict resolution, engagement, and performance processes, career growth and goals).
  • Oversee Technical Services project delivery by set...

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