Manager, Sustenance and Tools Engineering

We are seeking an experienced Manager, Sustenance and Tools Engineering to lead a high-impact engineering team focused on customer success, product sustainment, and tooling innovation. This role is at the intersection of customer support, analytics, and product engineering, with a strong emphasis on ensuring that Qualys customers realize full value from their ETM investment.

The ideal candidate will have strong technical depth, customer empathy, and leadership skills to manage customer-reported issues, design health-monitoring tools, and drive product usage insights. You will work in close partnership with engineering teams across Third-Party Connectors & Integrations, Cyber Security Asset Management, and Enterprise TruRisk Management, aligning efforts to deliver seamless integrations, unified capabilities, and customer-driven outcomes.

Key Responsibilities...