Job Description

Sophia Learning is seeking a highly organized, ethically grounded, and operationally rigorous Manager of Student Affairs to lead core student affairs operations within our educational technology environment. This leader will oversee a team of Student Affairs Analysts while designing, improving, and managing scalable end-to-end processes that ensure consistency, fairness, compliance, and an exceptional student experience.
This role is ideal for someone who thrives in ambiguity and transforms complex or unclear situations into structured, repeatable systems. The Manager of Student Affairs will partner cross-functionally with Product, Engineering, Operations, and Support teams to improve workflows, implement preventative academic integrity tools, and operationalize policies across a growing online learning ecosystem.
The ideal candidate combines strong people leadership with exceptional process management capabilities, sound judgment, technical collaboration skills, and a comm...

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