Job Description

Description
Builder Ops is building the AI-powered operational backbone for Ring, Blink, Key, and Sidewalk — end-to-end systems that detect, diagnose, and resolve issues autonomously, before customers notice. We're hiring a Manager to lead a team building this future.

You will own delivery of AI-native operations infrastructure: agentic systems that monitor, triage, and act across our product fleet. This isn't traditional DevOps or SRE — it's engineering autonomous operational intelligence at scale.
At RBKS, being AI-native isn't a future initiative — it's how we operate today. You won't just use AI yourself; you'll build the culture, workflows, and standards that make your entire team AI-native, and measure your success by your team's AI fluency and output.

Key job responsibilities
Own your team's delivery outcomes for AI-powered operational systems, using AI-first workflows as the default operating model
Build and operate agentic systems for detection, d...

Ready to Apply?

Take the next step in your AI career. Submit your application to Amazon today.

Submit Application