Manager - Service Experience - Bridgepointe Shopping Center Rack

Job Description

As a Service Experience Manager, you’ll wear many hats – you’ll be a mentor, your team’s biggest fan, as well as a driver of business.

A day in the life…

• Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards
• Recruit, hire, train, develop and motivate your team – their success is your success
• Support your team as they educate and assist employees on tools, processes and systems that will enhance our customers’ shopping experience as well as increase sales
• Create a solid business plan that enables your team to work together to meet service and sales goals
• Support the success of your department by driving continuous improvements

You own this if you have…

• For Nordstrom Stores Roles: Prior experience in a Rack...