Manager, Service Engineering

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

As a Manager, Service Engineering you are responsible for leading and executing E&T global service engineering and install base support engineering initiatives. In collaboration with Area Service Managers, you will own all Customer portfolios and contracts after commissioning and validation of initial capital equipment sales throughout the remaining lifecycle, with a strategic focus on addressing Customer service/support needs, requests, upgrades, and system enhancements.

In this role you will work closely with the Operations, Engineering, Software, Project Management, and Sales teams to develop and implement strategies and execute on business targets and goals. You will communicate frequently and present to Sr. leadership, determine staffing requirements and h...