Job Description
Job Description:
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Department Overview
McDonald’s has an exciting opportunity for a Manager, Delivery (Contact Center Delivery Specialist) role based in our India Global Business Services Office. You will be responsible for partnering with the Scaled Services Contact Center to resolve employee query issues, monitor performance, ensure high-quality services, and analyze feedback to improve customer satisfaction.
Duties
I...
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Department Overview
McDonald’s has an exciting opportunity for a Manager, Delivery (Contact Center Delivery Specialist) role based in our India Global Business Services Office. You will be responsible for partnering with the Scaled Services Contact Center to resolve employee query issues, monitor performance, ensure high-quality services, and analyze feedback to improve customer satisfaction.
Duties
I...
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