Manager - SalesForce Application Support

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Accountable and responsible for owning the support related activities related for SalesForce Application.

•Accountable for driving Service Improvement within the SalesForce area.

•Accountable for working with various Platform leads, engineering team to drive enhanced stakeholder delight.

•Accountable to incorporate alerting and monitoring wherever missing.

• Accountable for owning the issue end to end and take it towards closure.

•Accountable to provide 24x7 support for business critical applications.

• Responsible for maintaining logs, issue tracking, and documenting resolutions for future reference.

•Responsible for providing MI specific to each regional service review (UK, Europe, APAC, Americas).

•Willing to be part of broader Applicatio...